Privacy policy

🔒 Earthy Elegance – Privacy & Security Policy

Effective Date: [Insert Date]

Earthy Elegance LLC ("Earthy Elegance", "we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy & Security Policy outlines how we collect, use, store, and share your data across our platforms, including www.theearthyelegance.com, WhatsApp support, and integrated third-party services.

By using our website or placing an order, you agree to this policy. If you do not agree, please do not use our services.

 

📥 INFORMATION WE COLLECT

We collect personal data when you:

  1. Create an account or place an order
  2. Interact with us via email or WhatsApp
  3. Subscribe to our newsletters or SMS alerts
  4. Fill out any form on our website
  5. Participate in surveys, contests, or promotions
  6. Browse or interact with the site (via cookies)

Data we may collect includes:

  1. Full Name
  2. Email address
  3. Mobile number
  4. Shipping & billing address
  5. Payment details (processed via third-party gateways)
  6. Order & browsing history
  7. IP address, device, and browser info
  8. Interactions via WhatsApp (+91 84293 75726)

We use cookies and similar tools to enhance your browsing experience, remember your cart, and analyze traffic. You can choose to disable cookies via your browser settings.

 

💳 PAYMENT DATA SECURITY

Earthy Elegance does not store your payment information. All transactions are processed securely through trusted third-party payment gateways like Razorpay, Stripe, or PayPal. These platforms adhere to PCI-DSS standards to ensure secure handling of payment data.

 

🔐 HOW WE USE YOUR DATA

We use your personal information to:

  1. Fulfill your orders and ship your products
  2. Provide order updates and customer service
  3. Personalize your shopping experience
  4. Communicate offers, promotions, and product updates
  5. Analyze behavior for product and site improvements
  6. Prevent fraud, abuse, or illegal activity
  7. Comply with legal or regulatory obligations

We may occasionally contact you via email, SMS, or WhatsApp regarding your order or promotional content. You may opt out at any time by clicking unsubscribe or replying “STOP”.

 

🤝 INFORMATION SHARING & THIRD PARTIES

We only share your information with trusted third-party service providers who help us operate, such as:

  1. Print partners (e.g., Printify, Quick Ink) to fulfill your POD orders
  2. Logistics companies (e.g., Bluedart, Delhivery, FedEx, UPS, DHL)
  3. Payment processors (e.g., Stripe, Razorpay, PayPal)
  4. Email & SMS platforms (e.g., Klaviyo, WhatsApp Cloud API)

We never sell or rent your personal data to third parties for marketing purposes.

Your data may also be shared:

  1. With legal authorities upon valid request
  2. To prevent fraud or enforce legal agreements
  3. During business transfers such as mergers or acquisitions

 

🧒 CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under the age of 18. If you believe your child has provided us with personal data, contact us at info@theearthyelegance.com, and we will promptly delete it.

 

🧹 DATA RETENTION

We retain your data for as long as your account remains active or as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements. You may request deletion of your account or personal information at any time by emailing us.

 

🛡️ SECURITY PRACTICES

We employ industry-standard security measures to protect your data from unauthorized access or misuse. These include SSL encryption, secure servers, limited access protocols, and regular monitoring. However, no system is 100% secure, and you use our services at your own risk.

 

🌍 INTERNATIONAL USERS

If you are accessing our website from outside the United States, please note that your data may be transferred to, stored, and processed in the US or other countries. By using our services, you consent to this transfer and processing in accordance with this policy.

 

🔄 CHANGES TO THIS POLICY

We may update this policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review it regularly to stay informed.

 

🛎️ GRIEVANCE REDRESSAL

If you believe your privacy has been violated or have questions about our data practices, contact us:

Grievance Officer: [Insert Name]

📧 Email: info@theearthyelegance.com

📍 Mailing Address: 30 N. Gould Street, Suite R, Sheridan, WY 82801, USA

📱 WhatsApp: +91 84293 75726

We’ll respond within 3–5 business days and resolve your concerns promptly.